Terms & Conditions
Valid for bookings/travel: From 1 July 2025 to 1 July 2028
Eire Camper Hire
Head Office: Bluebell Industrial Estate, Dublin, D12 RC58
Telephone: +353 (0)1 424 2446
Web: https://www.eirecamperhire.ie
Email: info@eirecamperhire.ie
INTRODUCTION
Welcome and thank you for choosing Eire Camper Hire for your holiday of a lifetime. We wish you a safe holiday full of fun and adventure. At Eire Camper Hire, we pride ourselves on our products and the service we offer our guests. It is our intention to provide you with the best possible experience. Your safety is our priority, so to ensure that you have the best time, please read through Eire Camper Hire’s Terms and Conditions so that you are fully informed about our product range and services. We reserve the right to amend and update these Terms and Conditions at any time without notice.
DEFINITION OF TERMS AND CONDITIONS
In the event of any discrepancy between these Terms and Conditions and any other Eire Camper Hire literature, the provisions of these Terms and Conditions shall apply.
“Eire Camper Hire” means Eire Camper Hire Limited, Bluebell Industrial Estate, Dublin, D12 RC58, Republic of Ireland.
“Rental Agreement” means the document read and signed by the hirer on collection and return of the vehicle. It includes Rental Agreement Part A and Rental Agreement Part B.
“You / Your / Yourself / Hirer / Driver” means any renter and any authorised driver subject to the hire, or a person, firm, or company renting the vehicle, and includes any and all joint renters identified on Rental Agreement Part A.
“Vehicle” means the vehicle under hire as described under the heading “Vehicle” in Rental Agreement Part A and includes tyres, tools, accessories, living equipment, documents relating to the vehicle, and any replacement or substitute vehicle provided by Eire Camper Hire.
“Security Deposit / Liability” means the amount payable by you in the event of an accident resulting in loss or damage.
“Loss” or “Damage” means any loss of or damage to the Vehicle, including damage caused by theft of the Vehicle or adverse weather events, requiring repair or replacement, including assessment fees, towing, recovery, and reasonable storage fees.
“Third Party” means another party directly involved in the incident that resulted in loss or damage, where you provide the name, licence, registration, address, telephone number, insurer details, and any other reasonable information requested to assist in any recovery or settlement attempt. Third Party may also refer to a Third Party insurer, broker, or representative.
“Travel Restrictions” means restricted areas where the Vehicle is not permitted to go, or any prohibited mode of use.
CONTRACTUAL RENTAL AGREEMENT
Rental Agreement Part A and Rental Agreement Part B form your Hire Schedule Contract (“Agreement”). These documents must be read in full and in conjunction with each other. Together, this documentation forms the Agreement between you and Eire Camper Hire.
To understand the Terms and Conditions of this Agreement, including all financial obligations, features, and services, please read the entire Agreement carefully. This is a contract between you and Eire Camper Hire. You are responsible for acknowledging and understanding the terms of this Agreement.
This Agreement has been designed to be written in plain language. If you have any questions regarding any content, please raise them with our employees. Eire Camper Hire reserves the right to refuse any rental on reasonable grounds and may refuse any rental at its discretion.
PAYMENTS
All prices are quoted and charged in the local currency of the depot. Payment is accepted by credit card (Visa or MasterCard) or debit card (Visa or Master Debit). A reservation is only binding after it has been confirmed by Eire Camper Hire. Eire Camper Hire’s Terms and Conditions and cancellation policy apply from that point onwards.
Vehicles will not be released without full payment having been received.
HIRE RATES INCLUDE
a. Local Sales Tax (e.g. VAT)
b. Unlimited mileage
c. Kitchen kit
d. Comprehensive insurance for one named driver aged 25 to 70 and holding a full valid driving licence for more than 2 years, subject to these Terms and Conditions
e. Full breakdown and roadside assistance
Eire Camper Hire will provide breakdown cover for mechanical faults relating to the base chassis of the Vehicle. Any call-out charges caused by user error, for example a flat battery due to misuse, will be the responsibility of the hirer.
HIRE PERIOD
a. “Hire Period” refers to the dates agreed in Rental Agreement Part A.
b. Rental is charged on a per-night basis.
c. Minimum hire charge is 3 to 7 nights, depending on the season and hire location.
d. Hires shorter than the minimum period may be available on request and may be subject to a surcharge.
e. Eire Camper Hire reserves the right to increase the minimum rental period.
f. Should you wish to extend the rental period, you must obtain authorisation from Eire Camper Hire. Extensions are subject to vehicle availability. The extra cost of an extended rental must be paid immediately on confirmation of the extension. Additional days will be charged at the daily standard gross rental rate applicable at the time of the extension.
HIRER / DRIVERS
a. Drivers must hold a full valid manual driving licence for at least 24 months which entitles them to drive a Category B vehicle or equivalent up to 3,500 kg GVW.
b. Drivers holding an automatic transmission licence only cannot drive any of our vehicles.
c. If the driving licence is not in the language of the country of rental, or was not issued in the UK, EEA, or Switzerland, then an international driving permit may be required.
d. A certified translation may be accepted depending on the country where the original licence was issued.
e. If no suitable driving licence is shown at the time of collection, Eire Camper Hire may withdraw from the Rental Agreement at your cost.
f. Standard driver insurance is available only for drivers aged 25 to 70.
g. All drivers must be present for collection of the Vehicle. No exceptions can be made.
h. All drivers must provide two forms of photographic identification on collection of the Vehicle, for example a valid passport and driving licence.
i. Your driving licence must show your current address. If it does not, then two additional proofs of address are required, for example a utility bill and bank statement dated no more than 60 days old showing your name and current address.
j. If you have a GB driving licence, we may require a DVLA check code. If we are unable to complete the DVLA check, your rental may be cancelled and no refund will be given.
k. If you have a Northern Ireland driving licence, both the photocard and paper counterpart may be required where applicable.
l. You must declare at the time of booking if there are any endorsements on your driving licence. Eire Camper Hire may not be able to provide insurance if you have certain endorsements. Failure to declare convictions or relevant driving history invalidates insurance.
m. Maximum of 3 additional drivers per rental.
n. Drivers are liable for any legal penalties, including parking fines and speeding fines, incurred during the hire period. Any driver driving in excess of the speed restriction may incur an automatic €150 administration charge in addition to any statutory penalty.
o. We are unable to offer driver insurance under the following circumstances and any bookings made in this respect may be cancelled:
i. Drivers under 25 or over 70 years of age
ii. Drivers who have not held a full valid driving licence for at least 24 months
iii. Drivers who fail to present the correct documentation and identification on collection
iv. Drivers holding only an automatic driving licence
v. Persons who have had insurance declined, cancelled, avoided, or renewed only on special terms
vi. Persons who, whilst driving, have been involved in more than one fault claim during the past 3 years
vii. Persons disqualified from driving for a period exceeding six months in the last three years, or more than three months in the last year
viii. Any person falling outside the insurer’s acceptance criteria
In all cases, the insurer has the final decision.
INSURANCE
a. Standard liability insurance is provided by Eire Camper Hire through its insurers for the driver or drivers named on the Rental Agreement, provided all personal information supplied is correct. Only persons named on the Rental Agreement are insured to drive the Vehicle.
b. The Vehicle is insured for damage to the Vehicle and third-party property, but this does not include personal insurance for the customer, including death, bodily injury to the driver, or personal possessions.
c. No external hire insurance is accepted for the rental of an Eire Camper Hire vehicle.
d. Public Liability Insurance is included in the nightly rental rate. The public liability insurance covering the registered drivers is €5 million.
e. Eire Camper Hire strongly recommends that you take out your own personal travel insurance.
SECURITY DEPOSIT AND LIABILITY OF THE HIRER
I. The hire is subject to a security deposit, which covers both the liability of the hirer in the event of any incident and the proper return of the Vehicle in the same condition as it was let out.
II. The security deposit is taken as a pre-authorisation on the hirer’s credit card or debited from the hirer’s debit card at the time of collection. No other form of payment is accepted, and prepaid cards are not accepted.
III. The card used for the security deposit must be in the lead driver’s name.
IV. In the event of damage to the Vehicle or third-party property, the hirer will be liable for the excess amount applicable to the hired Vehicle.
V. The security deposit for drivers aged 25 to 70 is €2,000.
VI. Eire Camper Hire reserves the right to increase the security deposit.
VII. The security deposit is refundable within 28 days of return of the Vehicle, provided there are no outstanding claims and the following conditions are met:
A. The deposit may be used to cover loss of or damage to equipment, fixtures, fittings, windows, tyres, cleaning fees, or negligent damage to the Vehicle.
B. A valeting fee of up to €299 may be charged if the Vehicle is not returned with the interior in a clean condition.
C. An additional fee of €299 may be charged if the toilet and waste tank are not emptied and cleaned prior to return.
D. An additional fee of €500 will be charged if smoking has taken place in the Vehicle.
E. An additional €200 will be charged if an unauthorised pet has been carried in the Vehicle.
F. The deposit may be used to cover refuelling costs if the Vehicle is not returned with the required fuel level.
G. The hirer agrees to pay Eire Camper Hire any costs above the security deposit value where damage exceeds that amount, within 28 days of demand.
VIII. The hirer irrevocably authorises Eire Camper Hire to deduct from the security deposit any amounts due under this Agreement.
IX. A €55 administration fee may be applied in addition to any deduction from the security deposit.
EXCLUSIONS
The limitation of liability to the security deposit does not apply in the following circumstances:
a. Damage caused where the terms of the Rental Agreement have been breached
b. Damage or loss caused by a negligent or intentional act
c. Mechanical damage caused by driver negligence, including clutch or gearbox damage
d. Replacement of glass or wheels
e. Damage caused by incorrect or contaminated fuel
f. Missing wheel trims, tools, or spares
g. Damage caused by neglecting proper operating procedures
h. Damage to the underside or roof of the Vehicle, including the overhead area, which is deemed gross negligence and may be charged at a fixed cost of €2,500 plus the full security deposit
i. Theft of the Vehicle where keys are left in, on, or near the Vehicle while unoccupied
j. Damage caused by use of snow chains
k. Damage caused when the Vehicle is used in contravention of legislation or road traffic regulations
l. Damage caused by freezing, overheating, or failure to winterise
m. Recovery costs for a bogged or stranded Vehicle
n. Damage caused by a single vehicle rollover
In these cases, you shall be liable for the full amount of the damage or loss. Eire Camper Hire is entitled to retain the security deposit until liability and the amount of loss have been finally determined.
TIMEFRAME FOR SETTLEMENT OF CUSTOMER LIABILITY CLAIMS
I. Eire Camper Hire will use its best endeavours to return any money due back to the hirer as quickly as possible. However, third-party claims can take months or years to resolve.
II. Eire Camper Hire is entitled to retain the security deposit until liability and the amount of damage or loss have been finally determined.
III. Eire Camper Hire agrees to refund any security deposit as soon as reasonably practicable after final resolution and payment of any third-party claim.
IV. The hirer agrees to provide all reasonable assistance in handling any claim, including providing information and attending court if required.
V. For information regarding outstanding claims or security deposit refunds, the guest should contact info@eirecamperhire.ie during office hours.
EXTRAS
Other chargeable extras may include:
a. Bedding and towels
b. Camping furniture
c. Toilet chemicals
d. Child seats
e. Satellite GPS system
f. Additional gas bottle
g. Additional driver(s)
h. Portable internet
Please see the Eire Camper Hire website for current prices.
VEHICLE COLLECTION AND RETURN
a. Collection and return of the Vehicle shall take place at the agreed location specified at the time of booking and set out in Rental Agreement Part A.
Collection
b. Collection of the Vehicle is between 2:00 p.m. and 4:00 p.m., unless otherwise agreed. The hirer should allow up to one hour to complete the collection process.
c. The security deposit is payable by credit or debit card only on collection.
d. All drivers must be present on collection and must present their full valid driving licence, passport, and payment card for the security deposit. Photocopies will not be accepted. Vehicles will not be released without the required identification and available funds.
e. Eire Camper Hire will supply the Vehicle in a clean, safe, and roadworthy condition. You acknowledge that:
i. The Vehicle was delivered to you in good operating condition and you agree to return it in the same condition, fair wear and tear excepted
ii. You inspected the Vehicle at the commencement of hire and agree it was fit for hire
iii. The Vehicle remains at all times the sole property of Eire Camper Hire
f. Eire Camper Hire will make every effort to have your Vehicle ready for collection at the agreed time. Delays may occur during busy periods. No refunds or extensions will be due in such circumstances.
Return
g. Return of the Vehicle is between 9:00 a.m. and 12:00 p.m. unless otherwise agreed. The hirer should allow up to one hour to complete return checks and documentation.
h. The Vehicle must be returned undamaged, with the required fuel level, empty and clean toilet cassette, empty waste water tanks where applicable, clean interior free from mud, rubbish, and pet hair, and otherwise in the same condition as it left the depot.
i. Eire Camper Hire reserves the right to charge a cleaning fee of up to €200 if the Vehicle is returned in an unclean condition.
j. The toilet cassette must be emptied prior to return, otherwise an additional €200 will be charged.
k. If the Vehicle is returned with less fuel than supplied, the difference will be charged at €2.50 per litre plus a service fee of €30.
l. The exterior does not require cleaning unless heavily soiled with mud or dirt.
m. No refunds are given for early return. Late fees apply for late return.
n. If the hirer fails to return the Vehicle to the agreed depot, the hirer is liable for the full recovery cost and any additional daily rental charges while the Vehicle is off the road.
o. Eire Camper Hire must be notified immediately of any late return to avoid any uninsured use. Late returns may be charged at one full day’s rental cost regardless of circumstances.
DRIVING IN MAINLAND EUROPE
Vehicles are not permitted to travel outside the Republic of Ireland, the United Kingdom, and the European Union unless expressly authorised in writing by Eire Camper Hire.
CANCELLATION BY EIRE CAMPER HIRE
Eire Camper Hire reserves the right to cancel a reservation before, on, or after the commencement of hire in the following circumstances:
a. The hirer does not provide valid identification and driving licence
b. The named driving licence is not produced or is invalid
c. The hirer fails to provide funds for the security deposit
d. The Vehicle is overloaded or over-occupied
e. The address on the driving licence does not match the required supporting documents
f. Operational issues affecting the rental fleet
g. The hirer is in breach of any term of this Agreement
h. The Vehicle was obtained through fraud or misrepresentation
i. Any statement made by the hirer or additional drivers is false or inaccurate
j. The Vehicle appears to be abandoned
k. The Vehicle has been damaged
l. The Vehicle is not returned on the agreed date or Eire Camper Hire reasonably believes it will not be returned on time
m. Eire Camper Hire reasonably believes the safety of passengers or the Vehicle is at risk
In the event of cancellation, Eire Camper Hire’s liability is limited to the refund of monies paid by the hirer. No compensation is payable for consequential losses or for additional arrangements such as flights, accommodation, or event tickets.
CANCELLATION OR CHANGE BY HIRER
If cancelled by the hirer, the following charges apply:
a. More than 30 nights prior to collection: booking deposit or total hire cost, whichever is greater
b. 30 to 15 nights prior to collection: 50% of the total hire cost
c. 14 nights or less prior to collection, or no show: 95% of the total hire cost
Card charges are non-refundable. No refund is available on low-cost relocation deals.
If the hirer wishes to amend the booking, including Vehicle type, dates of hire, or collection or return location, the request must be made in writing and agreed by Eire Camper Hire. Amendments are subject to availability and any applicable price increase. No refund will be given on alterations made within 14 days of collection where the revised booking is of lower value than the original booking. A relocation fee may apply.
RIGHT TO CHANGE OF VEHICLE
Vehicles are booked by category and not by specific make or model.
Eire Camper Hire reserves the right to change your Vehicle type or specification due to unforeseen circumstances such as accidents, damage, fleet issues, or operational necessity. The hirer is not liable for any increased rental charge arising from a substitute Vehicle, but may be liable for any increased running costs of that Vehicle.
If a lower category Vehicle is supplied, the hirer may be entitled to a partial refund. If no alternative Vehicle is available, Eire Camper Hire’s liability is limited to refund of the hire charge only.
MOTORHOME SYSTEMS
Prior to collection, Eire Camper Hire carries out an inspection of onboard systems to ensure they are functioning correctly. On collection, you will be shown how the systems operate.
Eire Camper Hire will do everything reasonably possible to resolve any issue during the hire without requiring return to the depot, but this is not always possible. Eire Camper Hire cannot be held responsible for loss of use of onboard systems and is not liable to refund monies or provide a replacement Vehicle in every case. During winter hire, any inconvenience or damage caused by freezing conditions is the responsibility of the hirer.
HOLIDAY DISRUPTION
If the hirer’s holiday is disrupted by a mechanical breakdown or motorhome system malfunction, not caused by accident or hirer damage, for more than 48 hours after being reported to Eire Camper Hire, the renter may be reimbursed up to the gross nightly rental rate for each affected night until the problem is rectified.
Mechanical and onboard system failures must be assessed by the depot or an authorised repairer. Reimbursement is only available where Eire Camper Hire has been notified and the hirer has cooperated fully. Minor defects, such as radio, CD player, reversing camera, or cruise control faults, are excluded.
USE OF THE VEHICLE
Only persons named in Rental Agreement Part A as renter or authorised driver may drive the Vehicle.
The following persons must not drive the Vehicle:
a. Anyone providing false, fake, or counterfeit licence documentation
b. Anyone giving false personal details
c. Anyone whose licence is expired, suspended, or cancelled
d. Anyone who is a learner, provisional, or probationary driver
e. Anyone under 25 or over 70 years of age
f. Anyone using the Vehicle for illegal purposes
g. Anyone driving under the influence of alcohol, drugs, or intoxicants
The Vehicle must not be used:
a. In unsafe weather or disaster conditions
b. To carry persons or goods for hire or reward
c. To push or tow another vehicle unless specifically authorised
d. To carry more persons or weight than permitted
e. For racing, pace-making, speed trials, or reckless driving
f. To carry illegal substances or contraband
g. On unsealed, non-public, or unsuitable roads
h. In water or salt water
i. In war zones or prohibited areas
j. In any careless, reckless, or abnormal manner
k. While unattended with the keys left in or on the Vehicle
Eire Camper Hire reserves the right to restrict Vehicle movement at any time for safety, weather, road, or operational reasons.
BREAKDOWN AND VEHICLE MAINTENANCE
a. 24-hour roadside assistance is provided under the hire contract.
b. All faults or damage must be reported to Eire Camper Hire within 24 hours.
c. The hirer must take all reasonable steps to maintain the Vehicle during hire, including checking oil, coolant, AdBlue, tyre pressures, and battery condition every 500 miles or kilometres.
d. The hirer must report immediately if warning lights appear or fluid levels are outside recommended levels.
e. Any mechanical damage resulting from failure to maintain the Vehicle as required will be chargeable to the hirer.
f. Minor repairs up to €100 may be carried out without prior authorisation where necessary and where the damage was not caused by the hirer, provided a valid receipt is supplied.
g. Repairs over €100 require prior approval from Eire Camper Hire.
h. If the matter is more serious, Eire Camper Hire will attempt to coordinate repairs through nearby suppliers or direct the hirer to the nearest suitable provider.
i. All Eire Camper Hire vehicles run on diesel. The hirer is liable for any costs arising from incorrect fuel use.
RESPONSIBILITY WHEN AN INCIDENT OCCURS
In the event of any accident, loss, or damage involving the Vehicle, including third-party damage, the hirer must:
a. Notify Eire Camper Hire within 24 hours
b. Obtain names and addresses of third parties and witnesses
c. Report the event to the nearest Garda station or police station where appropriate
d. Complete the incident reporting form supplied in the Vehicle
e. Not admit liability or offer settlement
f. Assist Eire Camper Hire in handling any claim
g. Acknowledge that any excess or other amount due in relation to damage is payable at the time of reporting, regardless of fault
h. Accept that no security deposit will be refunded until the claim is settled
VIOLATION OF TRAFFIC LAWS AND REGULATIONS
Drivers are personally liable for all legal penalties, tolls, fees, and traffic infringements incurred during the hire period. If Eire Camper Hire receives any such penalty relating to your hire, the hirer will be charged the full amount together with an administration fee of €55 for each infringement.
CONDITIONS OF HIRE
The campervan rental agreement is the sole contract between Eire Camper Hire and the hirer, driver, and passenger.
Eire Camper Hire accepts no responsibility for delay, loss, damage, inconvenience, or injury suffered by the hirer, howsoever caused, except where liability cannot lawfully be excluded.
No refunds are payable for accommodation or other arrangements where a hirer or passenger changes, cancels, or seeks to vary this Agreement.
These conditions cannot be altered, waived, or varied by any employee, representative, or third party unless confirmed in writing by Eire Camper Hire management.
SMOKING
Smoking is strictly prohibited in or within 5 metres of any Eire Camper Hire Vehicle. A penalty fee of €500 will be imposed for smoking inside the Vehicle to cover sanitising and cleaning costs.
PETS
Eire Camper Hire vehicles may be pet friendly by prior approval only. Domestic dogs only, to a maximum of 2, may be carried subject to express permission from Eire Camper Hire and payment of any applicable fee.
You are solely responsible for complying with all animal transport, vaccination, and entry requirements. Any additional cleaning costs, damage, or loss of earnings caused by non-compliance shall be borne by you.
VEHICLE ILLUSTRATION DISCLAIMER
Eire Camper Hire brochures, websites, and advertising materials contain representative images only. Pictures, illustrations, descriptions, dimensions, and layouts may vary from the actual Vehicle supplied due to modifications, upgrades, or changes in specification. Eire Camper Hire is not liable for any such variance.
EXCHANGE RATE / CURRENCY FLUCTUATIONS / REFUNDS
Transactions under this Agreement are conducted in the currency of the hire location.
Due to exchange rate fluctuations, there may be a difference between the amount charged to your card and the amount later refunded. Any such variation does not entitle you to additional reimbursement.
Refunds, including security deposit refunds, may take up to 28 days.
COMPLAINTS
All faults, loss, or damage must be reported immediately to Guest Support or, at the latest, on return of the Vehicle.
If a complaint is not satisfactorily resolved on return, the hirer must notify Eire Camper Hire by email to info@eirecamperhire.ie within 14 days of returning the Vehicle.
FINAL CLAUSE
Any alteration to these general rental conditions and any supplementary agreement must be made in writing and signed by both parties to be valid. Third-party statements shall have no binding effect on the rental agreement between Eire Camper Hire and the hirer.
Should any individual provision of this Agreement become invalid, ineffective, or unenforceable, the remainder of the Agreement shall remain in full force and effect. Any invalid provision shall be replaced by a valid provision which most closely reflects the original intention of the parties.